Cancellation policy –
Please Note: the deposit is incurred at 50% of the tariff for each night’s accommodation and is non-refundable in the event that you breach the booking conditions or that you cancel or amend the booking, whether in whole or in part. In the event of a cancellation 14 days prior to arrival, no show or booking reduction (after arrival date) the full cost of the booking is charged. You may wish to consider travel insurance as an option.
Check in and check-out
Check-in is between 4.00pm and 6.00pm
Check-out is before 11.00am
We regret that we are unable to accommodate children under the age of 14.
Infants cannot be accommodated within a parent’s room.
We do not accept pets.
West by Five has a strict non-smoking policy including E-cigarettes.